Privacy Policy for Just

Last updated: 13 August 2025

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service, and tells you about your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Company: AI Life — Eeuwige Jeugdlaan 34, 1022 KG, the Netherlands
Application: Just
Contact: app@justfamily.nl

Interpretation and Definitions

Interpretation

Words of which the initial letter is capitalised have the meanings defined below. These definitions have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions

For the purposes of this Privacy Policy:

Account: a unique account created for you to access our Service or parts of our Service.
Affiliate: an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote.
Application: refers to Just, the software program provided by the Company.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement): refers to AI Life, Eeuwige Jeugdlaan 34, 1022 KG. For the purposes of the GDPR, the Company is the Data Controller.
Country: the Netherlands.
Data Controller: for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the natural or legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Device: any device that can access the Service, such as a computer, mobile phone or tablet.
GDPR: the EU General Data Protection Regulation.
Personal Data: any information that relates to an identified or identifiable natural person. For the purposes of the GDPR, Personal Data means any information relating to you, such as a name, an identification number, location data, an online identifier or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.
Service: the Application.
Service Provider: any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals engaged by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used. For the purposes of the GDPR, Service Providers are considered Data Processors.
Usage Data: data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You: the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under the GDPR, you can be referred to as the Data Subject or as the User.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Date of birth
Phone number
Address, State, Province, Postal code, City
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the date and time of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

For other purposes: such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing and your experience.

To provide and maintain our Service, including monitoring the usage of our Service.

To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased, or of any other contract with us through the Service.

To contact you: by email, telephone, SMS or other equivalent forms of electronic communication, such as a mobile application's push notifications, regarding updates or informative communications related to functionalities, products or services, including security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.

To manage your requests: to attend to and manage your requests to us.

For business transfers: we may use your information to evaluate or carry out a merger, divestiture, restructuring, reorganisation, dissolution or other sale or transfer of some or all of our assets, in which Personal Data held about users of our Service is among the assets transferred.

Sharing Your Personal Data

We may share your Personal Data in the following situations:

With Service Providers: to monitor and analyse the use of our Service, for payment processing, and to contact you.
For business transfers: in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or part of our business by another company.
With Affiliates: in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With business partners: to offer you certain products, services or promotions.
With other users: when you share Personal Data or otherwise interact in public areas of the Service, such information may be viewed by all users and may be publicly distributed outside the Service.
With your consent: we may disclose your Personal Data for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period of time, unless this data is used to strengthen security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to – and maintained on – computers located outside your province, country or other jurisdiction, where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

The Company will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate security controls in place.

Deleting Your Personal Data

You have the right to delete the Personal Data that we have collected about you, or to request that we help you delete it.

Our Service may give you the ability to delete certain information about you directly from within the Service settings.

You may also update, amend or delete your information at any time by signing in to your Account (if you have one) and visiting the account settings, where you can manage your personal information. You may also contact us directly to request access to, correction of, or deletion of your Personal Data.

Please note, however, that in some cases we may need to retain certain information when we have a legal obligation or a legitimate basis to do so.

Disclosure of Your Personal Data

Business transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (such as a court or a government agency).

Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers we use may have access to your Personal Data. These third-party vendors collect, store, use, process and transfer information about your activity on our Service in accordance with their own privacy policies.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to personalise the ads of its own advertising network.

You can opt out of certain Google Analytics features through your mobile device settings, such as your device advertising settings, or by following the instructions provided by Google in its privacy policy: https://policies.google.com/privacy

For more information on Google's privacy practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Firebase

Firebase is an analytics service provided by Google Inc.

You can opt out of certain Firebase features through your mobile device settings, such as your device advertising settings, or by following the instructions provided by Google in its privacy policy: https://policies.google.com/privacy

We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245

For more information on what type of information Firebase collects, please visit the following Google page: https://policies.google.com/technologies/partner-sites

Payments

We may offer paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We do not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their privacy policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Apple Store In-App Payments

Their privacy policy can be viewed at: https://www.apple.com/legal/privacy/en-ww/

GDPR Privacy

Legal Basis for Processing Personal Data under the GDPR

We may process Personal Data under the following conditions:

Consent: you have given your consent for the processing of Personal Data for one or more specific purposes.
Performance of a contract: the provision of Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
Legal obligations: processing is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: processing is necessary to protect your vital interests or those of another natural person.
Public interest: processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests: processing is necessary for the purposes of the legitimate interests pursued by the Company.

The Company will gladly help clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of your Personal Data and to ensure that you can exercise your rights.

You have the right to:

Request access to your Personal Data – you can request to view, update or delete the information we hold about you.
Request correction of your Personal Data – you can have incomplete or inaccurate information corrected.
Object to processing – in particular where we rely on a legitimate interest or for direct marketing.
Request erasure of your Personal Data – when there is no good reason for us to continue processing it.
Request the transfer of your data – we will provide it in a structured, commonly used and machine-readable format.
Withdraw your consent – where processing is based on your consent.

Exercising Your GDPR Rights

You can exercise these rights by contacting us. We may ask you to verify your identity before responding to your request.

You also have the right to lodge a complaint with a supervisory authority about our use of your Personal Data. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Children's Privacy

The Service may contain content suitable for children under the age of 13. As a parent, you should know that through the Service, children under 13 may take part in activities that involve the collection or use of personal information. We make reasonable efforts to ensure that, before we collect any personal information from a child, the parent is notified and gives consent.

We may also limit how we collect, use and store the information of users between the ages of 13 and 18.

Collection of Information from Children Under 13

We may collect certain identifiers (such as cookies or IP addresses) without parental consent, solely to support the internal operation of the Service.

Other information (such as name, date of birth, gender, email address or phone number) is only collected with parental consent.

Parents can always:

View, correct or delete their child's information
Stop further collection or use of the information

Links to Other Websites

Our Service may contain links to third-party websites. If you click on such a link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We advise you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: app@justfamily.nl